Advanced Tech Support
If technology still isn’t cooperating, so sorry about this! We’ll get you taken care of ASAP. The more specific you can be, the more quickly we can help. Here are some great specifics to provide along to ensure that you are taken care of as quickly as possible:
- Have you tried restarting your device, computer, browser, and SANE App?
- Are you logging in using the same email address (or a social account which uses the same email address) that you used to sign-up for your Premium Plan?
- Have you fully updated your web browser, phone, and computer/tablet?
- What specific URL/webpage or screen you are on?
- How you are trying to login (aka email vs. social)?
- Have you already tried to reset your password?
- What type of device, browser, and operating system are you using?
- What specifically do you see and how is it different from what you expected?
- Screen shots are SUPER helpful. Click here to enjoy an awesome free screen shot tool.
Please fill out the simple form at the top of http://supportdetails.com/?recipient=SANECustomerDelight@Gmail.com, click the “Send Details” blue button, and then email the info requested above to SANECustomerDelight@Gmail.com and we’ll take care of you ASAP!